Apple Services deducted 99 pesos on my Gcash account

Theres no history of the payment but my gcash was charged 99.00 after enrolling my gcash as payment and the app was free. How could i report the charge if theres nothing on the purchase history? I just installed app on my new iPad and it was only facebook and to be able to download other apps it deducted my gcash 99 pesos

iPad Pro, iPadOS 16

Posted on Aug 10, 2024 7:22 AM

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Question marked as Top-ranking reply

Posted on Aug 10, 2024 7:34 AM

You may need to check older purchases, which is available in the App Store. If you had a previous purchase that has not been paid for, then you will be charged once the payment method is added. If you are given the option to Filter your purchases, make sure your are not restricting them to only the last 90 days. You can post a screenshot for additional guidance.

View your purchase history for the App Store and other Apple media services - Apple Support

1 reply
Question marked as Top-ranking reply

Aug 10, 2024 7:34 AM in response to Mariejangmi

You may need to check older purchases, which is available in the App Store. If you had a previous purchase that has not been paid for, then you will be charged once the payment method is added. If you are given the option to Filter your purchases, make sure your are not restricting them to only the last 90 days. You can post a screenshot for additional guidance.

View your purchase history for the App Store and other Apple media services - Apple Support

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Apple Services deducted 99 pesos on my Gcash account

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