I have a brand new iPhone 15 plus. I set up an E-sim on a number but 2 sims were activated on the same number. One of them was activated and the other was just "activating" the whole time. So i reset the mobile carrier settings and now I'm unable to set up an E-sim again. The carrier provider says that the EID of this phone is blacklisted and its not their responsibility. What do I do now?
iPhone 15 Plus, iOS 17
If the phone is blacklisted … not only is it not “new” … but it’s most likely stolen.
You should return it to the place of purchase for a refund.
If the phone is blacklisted … not only is it not “new” … but it’s most likely stolen.
You should return it to the place of purchase for a refund.
Return the phone to wherever you got it and get your money back.
Returning the phone is the only option unless you are willing to live with an unusable phone.
It was bought in the US and was sent to me by a relative of mine. The chance of it being "not new" is non I reckon.
But is returning it the best option?
Not able to set up an E-sim
