New iPhone 15 pro max selfie camera flashes

I just got a new phone, 15 pro max, and the selfie camera has not worked properly from day 1. It shows my image and then flashes black and then my image, sometimes at a different angle or zoom level, then black again. It will not allow me to take a photo.


I did a software update and it worked properly for a day or two, then started doing the same thing again. I’ve installed all updates and have restarted my phone several times.

Posted on Aug 12, 2024 3:46 PM

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Question marked as Top-ranking reply

Posted on Aug 12, 2024 3:55 PM

Schedule an appointment at your Apple Store Genius Bar and show it to Apple.


Use this link to make an appointment --> Genius Bar Reservation and Apple Support Options - Apple


Conversely, if as you say, you just got the phone, return it if you are within the 14 day return window and buy it again.


This of course presumes you bought it from Apple and you are in the country where you purchased it.


1 reply
Question marked as Top-ranking reply

Aug 12, 2024 3:55 PM in response to Surfbrat-

Schedule an appointment at your Apple Store Genius Bar and show it to Apple.


Use this link to make an appointment --> Genius Bar Reservation and Apple Support Options - Apple


Conversely, if as you say, you just got the phone, return it if you are within the 14 day return window and buy it again.


This of course presumes you bought it from Apple and you are in the country where you purchased it.


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New iPhone 15 pro max selfie camera flashes

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