Refund a moneyHow do I request a refund from an Apple purchase?

Hello,

about a month ago, on 13.07. unauthorized purchases have been made by another person through my account, which have affected my monthly bill with my mobile operator A 1. I do not own an Apple device and therefore do not need to install such an application. Moreover, it was purchased 8 times, which further confirms abuse.

I am asking for a refund of the funds that have been illegally charged to me.

Please respond from your side.

Thanks in advance!


[Re-Titled by Moderator]

Posted on Aug 14, 2024 8:08 AM

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Question marked as Top-ranking reply

Posted on Aug 14, 2024 8:25 AM

See the following support document for steps to follow to request a refund.

click here ➜ Request a refund for apps or content that you bought from Apple - Apple Support


Do note, that since its been over a month now, it may no longer be possible for Apple Support to grant you said refund.


3 replies

Sep 16, 2024 2:25 PM in response to Sycar35

If you feel you want to discuss a refund request, try to contact an Apple representative using a telephone or chat request.


Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


"See a list of Apple phone numbers around the world." Click here --> Contact Apple for support and service - Apple Support




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Refund a moneyHow do I request a refund from an Apple purchase?

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