Can’t hear iPhone caller unless on speakerphone

Caller hear me but I can’t hear them. When put on speaker or Bluetooth in the car, I can hear them perfectly. iPhone updated to IOS 17.6.1

iPhone XR, iOS 17

Posted on Aug 14, 2024 12:59 PM

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Question marked as Top-ranking reply

Posted on Aug 14, 2024 1:03 PM

It sounds like your earpiece speaker might have gone bad.


To further confirm this, put on some music or a video and put the phone up to your ear as if you were taking a phone call. See if sound is still only coming out of the bottom speaker during playback.


If the speaker is indeed not working, see this article: If you can't hear any sound or hear distorted sound from your iPhone, iPad or iPod touch speaker

1 reply
Question marked as Top-ranking reply

Aug 14, 2024 1:03 PM in response to DewieTruemanHarry

It sounds like your earpiece speaker might have gone bad.


To further confirm this, put on some music or a video and put the phone up to your ear as if you were taking a phone call. See if sound is still only coming out of the bottom speaker during playback.


If the speaker is indeed not working, see this article: If you can't hear any sound or hear distorted sound from your iPhone, iPad or iPod touch speaker

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Can’t hear iPhone caller unless on speakerphone

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