You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My account has been disabled in the app store and itunes
[Re-Titled by Moderator]
iPhone 6s Plus, iOS 15
If you see a message that says "Your Media & Purchases account has been disabled", request reactivation for help.
Good luck! 👋🏼😉
If you see a message that says "Your Media & Purchases account has been disabled", request reactivation for help.
Good luck! 👋🏼😉
Hello everyone, I am having the same challenge "Your Media & Purchases account has been disabled". I was prompted to change Apple Id password that did not help. I also went about requesting reactivation, restarted my device and that did not help. If anyone can offer further insight to assist it would be deeply appreciated.
That is not the solution for that particular message. It is not a password issue.
If a message says 'Your Media & Purchases account has been disabled' - Apple Support or "You cannot login because your account has been locked", you might be able to request reactivation by tapping Continue right from the alert. If that does not work, Apple provides a link with three options for this specific issue. Tap or click here and choose the self help method, or a contact option ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .
or for additional telephone contacts refer to: Contact Apple for support and service - Apple Support
I have the same issue - media and purchases account is disabled. I have continue button. Also no option left to try to attach a credit card which i removed recently from non-verified bills that where coming from itunes ((
My iTunes and App Store account are disabled
