How can I fix garbled and echo sound on FaceTime?

sueskeet wrote:

Talking on Facetime and could hear echo of my voice and sound was garbled at times. What the heck. This is new. FIX IT PLEASE!!

This is a user-to-user forum. No one here can "FIX IT".

What troubleshooting steps have you taken so far? Have you tried restarting your phone? Checked other audio apps to see if the problem is with FaceTime or with all apps (indicating a possible hardware issue). Were you using WiFi or cellular? What was your signal like? Did this happen just once? With one caller? Or everyone?

You might also want to contact Apple and have them run diagnostics.

Product Feedback - Apple

sueskeet wrote:

The only time I had any problem was with facetime call. Others are having same issues on community with Facetime nit only me. I can listen to music and have or make calls, but Facetime is the problem child like I said with others in the community. Apple needs a software update to correct this like they do for other issues. Yes I have done testing myself and I did not expect you to fix it! Apple needs to as you it is there problem.

Apple isn't here. If you want Apple to fix it, you'll need to contact them.

Start here:

Genius Bar Reservation and Apple Support Options - Apple

Best of luck.