iPhone camera is not recognized “unknown part”

My camera one night started lagging and it was just a black screen, I restarted my phone and a few hours later on my Home Screen I got a message stating camera is not recognized and that a service provider needs to fix it. Mind you I did nothing to the camera it just happened randomly. I talked to Apple yesterday for an hour and they basically said I’d have to pay for it which I don’t think is fair considering this message is basically saying my camera is not a genuine part of my phone. They also said if I trade it in it will diminish the value since I need to fix the camera. I tried to reset my phone settings because others said that works and I updated my phone but the message is still there. Anyone know how to fix it without having to take it in?

iPhone 13 Pro Max, iOS 17

Posted on Aug 16, 2024 7:46 AM

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iPhone camera is not recognized “unknown part”

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