iPhone 11 camera will not focus

When I turn my camera on the screen jumps around and will not focus. The selfie camera works perfectly when I switch them so it is just the rear camera.

Got any ideas?

iPhone 11, iOS 17

Posted on Aug 16, 2024 1:33 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 16, 2024 3:12 PM





Daburks5 wrote:

When I turn my camera on the screen jumps around and will not focus. The selfie camera works perfectly when I switch them so it is just the rear camera.
Got any ideas?





Sounds like a hardware issue...


you can try software fix—

shutdown & restarted the iPhone ie power off/on...if no resolve continue

Restart your iPhone - Apple Support


Reset or a Force Restart,

Force restart iPhone - Apple Support


Restore from backup, restore as new device.

Restore your iPhone, iPad, or iPod to factory settings - Apple Support




the current stable release, including bug fixes iOS 17.6.1

Update your iPhone or iPad - Apple Support



Put your iPhone in diagnostics mode - identify potential hardware and software issues

How to put your iPhone in diagnostics mode - Apple Support



iPhone Repair and Service - Apple Support

iPhone Repair & Service - Apple Support


Check Device Coverage

Check Your Service and Support Coverage - Apple Support





1 reply
Question marked as Top-ranking reply

Aug 16, 2024 3:12 PM in response to Daburks5





Daburks5 wrote:

When I turn my camera on the screen jumps around and will not focus. The selfie camera works perfectly when I switch them so it is just the rear camera.
Got any ideas?





Sounds like a hardware issue...


you can try software fix—

shutdown & restarted the iPhone ie power off/on...if no resolve continue

Restart your iPhone - Apple Support


Reset or a Force Restart,

Force restart iPhone - Apple Support


Restore from backup, restore as new device.

Restore your iPhone, iPad, or iPod to factory settings - Apple Support




the current stable release, including bug fixes iOS 17.6.1

Update your iPhone or iPad - Apple Support



Put your iPhone in diagnostics mode - identify potential hardware and software issues

How to put your iPhone in diagnostics mode - Apple Support



iPhone Repair and Service - Apple Support

iPhone Repair & Service - Apple Support


Check Device Coverage

Check Your Service and Support Coverage - Apple Support





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iPhone 11 camera will not focus

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