Face ID stopped working now will not go past the first frame which says position your face within the frame, anyone else has the same problem or a solution

Face ID is not working stopped suddenly now when I tried to set it up it will not move past the first frame after while it just tells me Face ID is not available. Try connecting to Face ID later.

iPhone XR, iOS 17

Posted on Aug 16, 2024 9:01 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 17, 2024 4:14 PM

Strautsmoimoi wrote:

Face ID is not working stopped suddenly now when I tried to set it up it will not move past the first frame after while it just tells me Face ID is not available. Try connecting to Face ID later.



Have you shut down and restarted the iPhone and try again...


See if there is anything here—


If Face ID isn't working on your iPhone or iPad Pro

If Face ID isn't working on your iPhone or iPad Pro - Apple Support


If an alert says Face ID has been disabled on your iPhone or iPad Pro

If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support



Put your iPhone in diagnostics mode - identify potential hardware and software issues

How to put your iPhone in diagnostics mode - Apple Support



iPhone Repair and Service - Apple Support

iPhone Repair & Service - Apple Support


Check Device Coverage

Check Your Service and Support Coverage - Apple Support



1 reply
Question marked as Top-ranking reply

Aug 17, 2024 4:14 PM in response to Strautsmoimoi

Strautsmoimoi wrote:

Face ID is not working stopped suddenly now when I tried to set it up it will not move past the first frame after while it just tells me Face ID is not available. Try connecting to Face ID later.



Have you shut down and restarted the iPhone and try again...


See if there is anything here—


If Face ID isn't working on your iPhone or iPad Pro

If Face ID isn't working on your iPhone or iPad Pro - Apple Support


If an alert says Face ID has been disabled on your iPhone or iPad Pro

If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support



Put your iPhone in diagnostics mode - identify potential hardware and software issues

How to put your iPhone in diagnostics mode - Apple Support



iPhone Repair and Service - Apple Support

iPhone Repair & Service - Apple Support


Check Device Coverage

Check Your Service and Support Coverage - Apple Support



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Face ID stopped working now will not go past the first frame which says position your face within the frame, anyone else has the same problem or a solution

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