Profile doesn’t load after OS update

If it boots into Safe Mode, that would indicate some third-party system modification is blocking startup.

If you have any installed, uninstall them following the developer's instructions or use their uninstaller.

Safe Mode will run a disk check, clear some system caches, and block some things from loading including all third-party system modifications. If you can restart normally, then it was probably a corrupt cache. If you cannot, then you need to figure out what you have installed and uninstall it. It could be not compatible with the os update or may just need to be reinstalled.

Perhaps whatever is causing it to hang up is causing both problems.

Try starting up in Safe Mode.

Use safe mode on your Mac - Apple Support

I know you said you’d observe silently but Barney’s not responding to my latest message.

I do sleep, and have to take care of chores around the house.

I think you are stuck with erasing all content and settings, then try to restart. If it comes up, you can migrate from your backup.

If it doesn't restart to the setup assistant, you'll have to erase the System Volume and reinstall macOS.

How to reinstall macOS - Apple Support

That is the reinstall article, but there are links to what to do if reinstalling from Recovery doesn't work including erasing the disk.

If you have an Apple Store nearby, make an appointment at the Genius Bar to see if they can get it going without losing your data.

Ah ok. I didn’t know what to call it. Basically, I can’t access my laptop following the update. Sorry for the confusion.

My only idea is to reinstall macOS from Recovery. If you cut the install short, I don't think it would have anything to do with your user account.

User question " Profile doesn’t load after OS update "

Use configuration profiles to standardize settings on Mac computers

Use configuration profiles to standardize settings on Mac computers

" Remove a configuration profile from your Mac

1. On your Mac, choose Apple menu  > System Settings, click Privacy and Security  in the sidebar, then click Profiles on the right. (You may need to scroll down.)
2. Select a profile in the Profiles list, then click the Remove button .

When you remove a profile, all of its settings and information are deleted. For example, if the profile set up your email account, removing the profile deletes the account information from your Mac.

If you can’t remove a configuration profile, ask for help from the person who provided the profile. "

If and only if, nothing works after the Reinstallation the second time which we hope will fix this issue 🤞

You may need to >> How to revive or restore Mac firmware

daves_book wrote:

Ok. I did mention I already tried reinstalling macOS? I can try again, sure. Do you know why it keeps hanging at the very end? I leave it for a few hours like that and it doesn’t move.

The suggestion to try a 2nd installation can from from elsewhere

Things can become confusing when there are more than 2 users on the same question

So again, shall observe silently

Yes, I have been following silently to answer your question.

Well, as @Barney-15E has been quite.

They might be busy elsewhere

I am confident they will return when they are less busy

My Suggestion ws only that a suggestion

I will defer to my more learned colleague on this matter

On macOS a Profile is a configuration. I’m thinking you mean your user account when you say “Profile.” Clarifying that may help others help you.

Run with this if you would 😎