When I attempt to download an app on my iPad I click twice & the next screen says camera covered. I wiped it off & restarted it but it still says camera covered & won’t let me download.
[Re-Titled by Moderator]
iPad Pro, iPadOS 17
Are you using a screen protector that covers the FaceID sensor array? If you have, remove it.
Screen protectors that do not have a cutout for the FaceID sensor array may interfere with (or completely inhibit) operation of FaceID.
If you do not have a screen protector fitted, carefully clean the screen bezel that incorporates the forward facing camera. The FaceID sensor has separate IR Camera, IR Dot Projector and IR Flood Illuminator - in addition to the visible-light camera.
If FaceID is sensitive to lighting or angle, this would strongly suggest that the sensor array is either (a) obstructed by an incompatible Screen Protector, (b) the sensor array is not clean, or (c) the sensor itself has fault. If you are unable to resolve the problem, you would be best advised to visit the the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:
Are you using a screen protector that covers the FaceID sensor array? If you have, remove it.
Screen protectors that do not have a cutout for the FaceID sensor array may interfere with (or completely inhibit) operation of FaceID.
If you do not have a screen protector fitted, carefully clean the screen bezel that incorporates the forward facing camera. The FaceID sensor has separate IR Camera, IR Dot Projector and IR Flood Illuminator - in addition to the visible-light camera.
If FaceID is sensitive to lighting or angle, this would strongly suggest that the sensor array is either (a) obstructed by an incompatible Screen Protector, (b) the sensor array is not clean, or (c) the sensor itself has fault. If you are unable to resolve the problem, you would be best advised to visit the the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:
My iPad shows Camera Covered when downloading app
