I downloaded the game Match Factory for free. There is no information in the game description or warning of charges on the app, but I received a charge for over $100 for playing the game. Shouldn't we be told before we are charged?
I feel deceived by Apple.
iPhone 14 Pro, iOS 17
Before we jump to conclusions and blame Apple, let’s dispute this charge of yours. Sign into reportaproblem.apple.com and select I’d like to request a refund. Choose the reason of this refund and wait 24-48 hours for Apple to process it.
Apple does check every single app onto the App Store, so there shouldn’t be anything shady going on, maybe just an unnoticed in-app purchase you made.
Request a refund from Apple ⇢ Request a refund for apps or content that you bought from Apple - Apple Support
Before we jump to conclusions and blame Apple, let’s dispute this charge of yours. Sign into reportaproblem.apple.com and select I’d like to request a refund. Choose the reason of this refund and wait 24-48 hours for Apple to process it.
Apple does check every single app onto the App Store, so there shouldn’t be anything shady going on, maybe just an unnoticed in-app purchase you made.
Request a refund from Apple ⇢ Request a refund for apps or content that you bought from Apple - Apple Support
In-App purchase and subscriptions are disclosed in the app description and info section of the app or game in the App Store.
Did you not read all the info there?
I realize it is an in-app charge, but why is no information given to the comsumer?
This is very shady.
Why is Apple charging me for a free previously download app with no warning of the charges?
