Update restrictions

I want to set up my child's account on iPhone 13 and got stuck on “what my child can access under age”


It didn't allow me to update restrictions or complete the set up

iPhone 13

Posted on Aug 17, 2024 8:29 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 17, 2024 8:38 PM

Gavin_K Said:

"This has been an issue I've been seeing a lot. What has worked for us is closing the app, restart the device, and try again. Sometimes it takes a couple tries, but it works eventually. Sometimes the settings update but it freezes on the screen. Hopefully this gets fixed soon because it's pretty annoying."

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Troubleshooting Screen Time Bugs:

So, did you Ever Report this Bug to Apple?:

Do your Part: These are user-to-user forums. Apple rarely reads these forums on their own time as it is. So, provide Apple with feedback on this.  Apple wont get back to you directly, but the more they hear of this, the more they will know what is going on, and what needs to be fixed. Apple will know nothing of your issues, if you don't report them to them.

To Provide Feedback:

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: on when this all started. Include the URL of this thread.
  4. Proceed form there as necessary
3 replies
Question marked as Top-ranking reply

Aug 17, 2024 8:38 PM in response to Gavin_K

Gavin_K Said:

"This has been an issue I've been seeing a lot. What has worked for us is closing the app, restart the device, and try again. Sometimes it takes a couple tries, but it works eventually. Sometimes the settings update but it freezes on the screen. Hopefully this gets fixed soon because it's pretty annoying."

-------


Troubleshooting Screen Time Bugs:

So, did you Ever Report this Bug to Apple?:

Do your Part: These are user-to-user forums. Apple rarely reads these forums on their own time as it is. So, provide Apple with feedback on this.  Apple wont get back to you directly, but the more they hear of this, the more they will know what is going on, and what needs to be fixed. Apple will know nothing of your issues, if you don't report them to them.

To Provide Feedback:

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: on when this all started. Include the URL of this thread.
  4. Proceed form there as necessary

Aug 17, 2024 8:36 PM in response to Olu4God

Olu4God Said:

"Update restrictions: I want to set up my child's account on iPhone 13 and got stuck on 'what my child can access under age' It didn't allow me to update restrictions or complete the set up"

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So is the iPhone stalled and you cannot get past this set up?


Two Steps to Perform:

  1. Set Up Screen Time for a Family Member On iPhone - Apple Support
  2. Use Screen Time On your iPhone, iPad, or iPod touch - Apple Support


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