While adding my card to my wallet it keeps saying that it's invalid

When I try to add my card to my wallet, I fill all the info in correctly, but it keeps on saying that it's invalid when I know it's not. My card is fine. I'm just super confused why this is happening; it's never happened in the past with this card.


[Re-Titled by Moderator]

iPhone 14 Pro, iOS 17

Posted on Aug 18, 2024 6:04 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 18, 2024 7:37 AM

Please contact your banks Apple Pay support team. An invalid error is not something Apple can resolve. That error is probably coming from the Payment Network Operator (Visa, Mastercard etc.) and is an indication the account is not in their system.


You can’t contact the PNO directly, but your banks support team can open a support ticket with them.

9 replies
Question marked as Top-ranking reply

Aug 18, 2024 7:37 AM in response to dainislazy

Please contact your banks Apple Pay support team. An invalid error is not something Apple can resolve. That error is probably coming from the Payment Network Operator (Visa, Mastercard etc.) and is an indication the account is not in their system.


You can’t contact the PNO directly, but your banks support team can open a support ticket with them.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

While adding my card to my wallet it keeps saying that it's invalid

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.