The up arrow is not working on my MacBook Pro

The ‘up’ key on MacBook Pro is not working. I opened the keyboard viewer, it will occasionally show it being pressed if I press it down really hard. I tried cleaning it but nothings worked. It’s very stiff and hardly feels pressable.


[Re-Titled by Moderator]

MacBook Pro 13″, macOS 14.3

Posted on Aug 18, 2024 1:50 PM

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Question marked as Top-ranking reply

Posted on Aug 18, 2024 2:49 PM

Jadexh wrote:

The ‘up’ key on MacBook Pro is not working. I opened the keyboard viewer, it will occasionally show it being pressed if I press it down really hard. I tried cleaning it but nothings worked. It’s very stiff and hardly feels pressable.

[Re-Titled by Moderator]


ref: How to clean the keyboard of your MacBook or MacBook Pro



Single key issues typically indicate a hardware issue—


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support






1 reply
Question marked as Top-ranking reply

Aug 18, 2024 2:49 PM in response to Jadexh

Jadexh wrote:

The ‘up’ key on MacBook Pro is not working. I opened the keyboard viewer, it will occasionally show it being pressed if I press it down really hard. I tried cleaning it but nothings worked. It’s very stiff and hardly feels pressable.

[Re-Titled by Moderator]


ref: How to clean the keyboard of your MacBook or MacBook Pro



Single key issues typically indicate a hardware issue—


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support






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The up arrow is not working on my MacBook Pro

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