I'm trying to watch apple tv on my pc laptop. I have done this successfully before. When I click on the login link nothing happens. I also can't click anywhere on the page. It's the same on my phone.
Windows, Windows 11 (22631)
Clearing the data didn't work but I opened a chrome incognito page and that worked. Will try that on my phone too.
On a Windows PC, you have the choice between using the Apple TV app and the browser access at tv.apple.com.
On mobile (non-Apple), your only choice is the browser access at tv.apple.com.
Apple recommends Firefox or Chrome for browser access.
If loading the site gives you issues, you may want to delete website data (cookies) for the apple.com domain in your browser, then try again.
Apple webpage frozen, can't click on anything.
I'm on https://tv.apple.com/ via Firefox 130.0 on a Windows 11 23H2 PC.
The above URL shows me logged in (via upper right hand corner person icon next to search bar) instead of a "sign in" button in that place. Yet, I cannot click on my user icon, or any other page elements. Deleting all cookies for apple.com, closing the tv.apple.com tab, restarting PC and Firefox does not fix the issue.
If I open a private browser windows in Firefox, and visit tv.apple.com, then the "sign in" button appears next to the search bar. I can sign in. Then the page will let me click on a tv show to begin. However, when I click on the show, there's no "play" button to start the show, instead my only choices are to "accept free trial" on the banner of the show and also in the footer of the webpage. Nothing else can be clicked to start the show.
If I click "accept free trial" and walk through the series of steps, it tells me I'm already subscribed to apple tv+. Then revisiting the same page shows the same issues.
I've used only Firefox since starting subscription. Something changed on apple's end in the last week or so.
Apple web page frozen - can't click on anything
