iOS 16.7.10 hearing aides connect is not working

Woke up to update 16.7.10 and now my hearing aides don’t connect. The info under accessiblity/hearing/connect says now this feature is only for iPhone products and to use Wi-Fi. How do I get the connection back?

iPhone 8, iOS 16

Posted on Aug 19, 2024 4:50 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 7, 2024 3:45 PM

Hi Green357,

welcome to the Apple (user-to-user) Community!


Re: "iOS 16.7.10 hearing aides connect is not working :

Woke up to update 16.7.10 and now my hearing aides don’t connect."


If you haven't already: You could try re-starting your iPhone (deletes temporary files, re-establishes connections, may update recent setting changes, and often restores order if something is not working as expected). If needed: See how to: Restart your iPhone - Apple Support

__________________________________

Re: How do I get the connection back?


We don't know which brand and model your hearing aids are, so can only "guess" at possible solutions.

You may need to check with your hearing-specialist or the hearing-aid manufacturer (Eg: contact "support" on their website) for a possible hearing-aid firmware update, or, if you use a hearing-aid app, check for app update.


Tips on how to: Use hearing devices with iPhone - Apple Support

_______________________________________________________

Re: The info under accessiblity/hearing/connect says now this feature is only for iPhone products and to use Wi-Fi.


If you wish, you can check if your hearing aids are iPhone compatible:

Below is a link to Apple's list of "Made for iPhone" Hearing Aids:

List of Made for iPhone hearing devices - Apple Support


Also, if needed: check through: Use Made for iPhone hearing devices - Apple Support for possible solutions


All the best :-)

1 reply
Question marked as Top-ranking reply

Sep 7, 2024 3:45 PM in response to Green357

Hi Green357,

welcome to the Apple (user-to-user) Community!


Re: "iOS 16.7.10 hearing aides connect is not working :

Woke up to update 16.7.10 and now my hearing aides don’t connect."


If you haven't already: You could try re-starting your iPhone (deletes temporary files, re-establishes connections, may update recent setting changes, and often restores order if something is not working as expected). If needed: See how to: Restart your iPhone - Apple Support

__________________________________

Re: How do I get the connection back?


We don't know which brand and model your hearing aids are, so can only "guess" at possible solutions.

You may need to check with your hearing-specialist or the hearing-aid manufacturer (Eg: contact "support" on their website) for a possible hearing-aid firmware update, or, if you use a hearing-aid app, check for app update.


Tips on how to: Use hearing devices with iPhone - Apple Support

_______________________________________________________

Re: The info under accessiblity/hearing/connect says now this feature is only for iPhone products and to use Wi-Fi.


If you wish, you can check if your hearing aids are iPhone compatible:

Below is a link to Apple's list of "Made for iPhone" Hearing Aids:

List of Made for iPhone hearing devices - Apple Support


Also, if needed: check through: Use Made for iPhone hearing devices - Apple Support for possible solutions


All the best :-)

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iOS 16.7.10 hearing aides connect is not working

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