Icloud App on Windows in a two-factor authentication loop

Question

Level 1

5 points

Icloud App on Windows in a two-factor authentication loop

Hello,

The iCloud app on my windows computer is stuck in an endless authentication loop. I have two-factor set and in use. I type password as requested by the iCloud app. Next, I approve the login request on the authenticator app, then enter the pin provided. The Windows iCloud application appears to be processing it, then it returns to the login authentication step starting the process all over again.

Application version is 15.2.157.0

Windows, Windows 11 (22631)

Posted on Aug 19, 2024 6:39 AM

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Answer 1

leeandyc

Level 1

8 points

Sep 13, 2024 3:29 AM in response to gonzaljm

I managed to solve mine with a method I found here:

It involved not approving on the 2FA device and then requesting an SMS validation, rather than new code. Fixed it for me.

Maybe works for others too.

[Edited by Moderator]

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Answer 2

sventek_

Level 4

1,261 points

Aug 19, 2024 7:13 AM in response to gonzaljm

Try doing a repair on iCloud in Windows or uninstall it and reinstall it

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Answer 3

WvH_De

Level 1

0 points

Sep 8, 2024 10:20 AM in response to sventek_

Thanks for the advice. While "repair" did not solve the problem, "reset" did. The button can be found in Windows 11 under Settings > Apps >Installed Apps >iCloud.

So there seems to be no need to uninstall and reinstall the app.

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