How to reset my iPhone as I forgot my Apple ID?

I'm going to reset my phone because I forgot my Apple ID


[Re-Titled by Moderator]

Earlier iPhone models

Posted on Aug 19, 2024 5:39 PM

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Question marked as Top-ranking reply

Posted on Aug 19, 2024 5:46 PM

Resetting your phone will not help. You will need to gain access to the Apple ID that the phone is locked to. Use one of these 3 methods to reset your Password.

If you forgot your Apple ID password - Apple Support


If it is the Apple ID email address that you have forgot, that may be a little more difficult, but Apple does provide these tips to help you find it.

If you forgot your Apple ID - Apple Support


If you are still not able to access your phone, then the only other option requires you to provide the original purchase receipt from Apple or Authorized Apple seller to remove the Activation Lock. A third party receipt will not be accepted.

If you forgot your Apple ID - Apple Support


The reason the information is needed is because you would not want a thief to be able to reset your phone. A thief will not know your Apple ID or Password and will also not have the original purchase receipt to unlock the device.

2 replies
Question marked as Top-ranking reply

Aug 19, 2024 5:46 PM in response to Xy-

Resetting your phone will not help. You will need to gain access to the Apple ID that the phone is locked to. Use one of these 3 methods to reset your Password.

If you forgot your Apple ID password - Apple Support


If it is the Apple ID email address that you have forgot, that may be a little more difficult, but Apple does provide these tips to help you find it.

If you forgot your Apple ID - Apple Support


If you are still not able to access your phone, then the only other option requires you to provide the original purchase receipt from Apple or Authorized Apple seller to remove the Activation Lock. A third party receipt will not be accepted.

If you forgot your Apple ID - Apple Support


The reason the information is needed is because you would not want a thief to be able to reset your phone. A thief will not know your Apple ID or Password and will also not have the original purchase receipt to unlock the device.

Aug 20, 2024 6:14 AM in response to Xy-

Typically an Apple ID is an email address you have used. If you are currently using a mobile device that is logged into your account, go to Settings and tap your name at the top.


Look in Keychain, and in a browser's security settings if you use it to automatically sign into Apple when using a browser.


This support article describes ways to find your Apple ID --> If you forgot your Apple ID - Apple Support


or go directly to this link --> https://iforgot.apple.com/appleid


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."

Contact Apple for support and service - Apple Support



As stated earlier, you cannot reset the phone without knowing the Apple ID to which it has been set.

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How to reset my iPhone as I forgot my Apple ID?

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