Error "This Apple ID has been locked for security reasons"

I want to ask why I can not help friends to find her iPhone When I typing her apple ID and password It is said that This Apple ID has been locked for security reasons. I want some solution Someone locked her phone or they locked my phone


[Edited by Moderator]

iPhone 12 Pro Max, iOS 17

Posted on Aug 20, 2024 4:13 AM

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Question marked as Top-ranking reply

Posted on Aug 20, 2024 4:28 AM

Hello,

Your friend must get their account unlocked. They can click on "Unlock Account" on your phone or have them go to another device to start the procedure as noted here:

If your Apple ID is locked, not active, or disabled - Apple Support

Good luck.

2 replies

Aug 20, 2024 5:45 AM in response to panda427

If an account has been disabled for “security reasons” the solution is to reset the password as outlined in this document: If you forgot your Apple ID password - Apple Support

If you find you can’t sign in, reset the password, or receive verification codes, you can request account recovery (read this support article: How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. More detail in —> Activation Lockout Issues - Apple Community For additional assistance from Apple Security, read: Contact Apple for support and service - Apple Support


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Error "This Apple ID has been locked for security reasons"

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