How to cancel an incorrect Apple Pay Payment

In the answers provided to this topic it repeatedly says tap on the payment in iMessage. How and why does the payment show up in iMessage??

Thanks for your clarification.

Kind Regards,

Justin

Posted on Aug 22, 2024 9:58 AM

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Posted on Aug 22, 2024 10:31 AM

Of course Apple Pay is a thing, the point was that the answers to the topic in your original post referred to iMessage and that is only for sending money using Apple Cash. That is why the payment shows in iMessage, because that is where you send and receive Apple Cash.


You did not send money with Apple Cash so those instructions do not apply to your situation at all. You will need to contact the merchant to cancel the transaction or request a refund. Any refund will go directly to the card that was used with Apple Pay. Refunds do not go to Apple Pay because it is not a bank. Apple Pay only allows your bank to provide the merchant your account details securely, so you are not typing in your account number on a website.

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Question marked as Top-ranking reply

Aug 22, 2024 10:31 AM in response to jpsteer

Of course Apple Pay is a thing, the point was that the answers to the topic in your original post referred to iMessage and that is only for sending money using Apple Cash. That is why the payment shows in iMessage, because that is where you send and receive Apple Cash.


You did not send money with Apple Cash so those instructions do not apply to your situation at all. You will need to contact the merchant to cancel the transaction or request a refund. Any refund will go directly to the card that was used with Apple Pay. Refunds do not go to Apple Pay because it is not a bank. Apple Pay only allows your bank to provide the merchant your account details securely, so you are not typing in your account number on a website.

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How to cancel an incorrect Apple Pay Payment

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