Why is my Apple Pay locked and asking to verify my identity?

Verify my identity


[Re-Titled by Moderator]

Posted on Aug 23, 2024 4:19 AM

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Question marked as Top-ranking reply

Posted on Aug 23, 2024 4:31 AM

It’s not Apple Pay that is restricted, it’s your Apple Cash account. Please review the support article I linked to below.


If your Apple Cash account is restricted or locked


Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE


https://applecash.greendot.com/termsconditions/

1 reply
Question marked as Top-ranking reply

Aug 23, 2024 4:31 AM in response to antowand

It’s not Apple Pay that is restricted, it’s your Apple Cash account. Please review the support article I linked to below.


If your Apple Cash account is restricted or locked


Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE


https://applecash.greendot.com/termsconditions/

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Why is my Apple Pay locked and asking to verify my identity?

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