How Can I Report a Mobile Shop for Selling Defective Phones?

You may telephone Apple Support in India at: 0008001009009.

If this establishment is an Authorized Apple Retailer, Apple will likely be interested. Otherwise, you really purchased this iPhone from an unauthorized retailer, thereby doing so at your own risk.

For starters, we are just contributors in the Apple Support Community, we are not Apple.

You should only ever buy Apple products from Apple or an Apple Authorized Retailer. Do not buy Apple products from third-party sellers as you may encounter issues with the products, as you did.

There is nothing we can do now, but inform you do not buy Apple products from third party sellers you cannot trust. What you experienced is not even all the risks of buying used Apple products, even worse stolen Activation Lock devices, which makes the device unusable at all.

Refer to this article on the risks of buying used Apple products, and only buying from trusted sellers ⇢

The All Too Common SAD Reality of Buying … - Apple Community

- Zachyy 😉 👍

Buyer beware. Only make purchases from Apple Store or Authorized Apple Seller. It is well known that purchases from any other location including third party websites could result in an iPhone that may be compromised in some way and frequently online purchases are locked to the original owner leaving the person who purchased them without any recourse to get their money back and also a device that can never be used.

Only buy from Apple or Authorized Apple Seller.

I took a look at the establishment’s website, it doesn’t look like they are an Apple Authorized Retailer..