iPod touch stuck on restore

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iPod touch stuck on restore

I tried to update my iPod touch to the new iPod software but this froze my computer so the update failed. When I plug my iPod into iTunes it now tells me to restore. When I try and do that, at around halfway the bar freezes and won't finish restoring. I have tried waiting (for about 5 hours), using recovery mode and switching USB ports but nothing seems to work. Please help!

Compaq Presario C700, Windows Vista, Laptop

Posted on Aug 26, 2010 2:19 AM

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Answer 1

Aug 26, 2010 4:23 PM in response to C. Sturdy

Sounds like a problem I had. It didn't work on my computer, so I ended up having to restore it on a different computer. I know this probably wont help, sorry.

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Answer 2

Aug 27, 2010 2:07 PM in response to C. Sturdy

Restoring on a different computer like Zimmer483 did is one possible solution. There are some other things to try if that doesn't work at http://support.apple.com/kb/TS1275

Hope that helps!

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Answer 3

dave405

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Aug 27, 2010 7:22 PM in response to SpyglassSally

The same issue happened to me yesterday and the basic fixes didn't work. I'll try updating on another computer. I hope it works, I haven't had the IPod Touch for very long or used it very often, it will be a shame to have wasted that money.

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Answer 4

gmf_1219

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Aug 27, 2010 10:03 PM in response to C. Sturdy

I'm having the same problem as of earlier today. I've tried everything the troubleshooting page suggest except to restore on a different computer, there isn't another computer.

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Answer 5

Aug 28, 2010 6:24 AM in response to gmf_1219

I found another site with some info at http://www.everymac.com/systems/apple/consumerelectronics/ipodfaq/ipod-how-to-restart-frozen-begin-troubleshooting.html

I hope this helps you guys.

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Answer 6

dave405

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Aug 28, 2010 12:07 PM in response to SpyglassSally

Hey Spyglass Sally.... tried the fix on that link, but it just keeps going back to "Connect to ITunes". Thanks for taking an interest though, Apple doesn't seem to care, even though it's problem caused by their iOS 4 update, and now my Touch is useless.

Dave

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Answer 7

Gav375

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Aug 28, 2010 3:09 PM in response to C. Sturdy

I'm another one with this exact problem, ever since trying to install the 4.0.2 update(which resulted in it freezing), my ipod has been stuck in recovery mode. I've tried reinstalling itunes, using different computers, downgrading to previous firmware, but all result in the restore freezing at some point and never finishing.

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Answer 8

Aug 28, 2010 3:37 PM in response to dave405

I found this http://support.apple.com/kb/HT1808

Maybe that will work?

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Answer 9

Aug 29, 2010 1:40 PM in response to SpyglassSally

I was trying to restore my itouch because it was in recovery mode with 'connect to itunes' I clicked on restore and it downloaded the software and stuff. Then itunes says 'waiting for ipod' and the ipod showed the apple logo with an empty status bar FOR A LONG TIME (I waited hours). Tried everything, even tried using blackra1n to jailbreak+make it work again but NOTHING worked at all.

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Answer 10

Whodat44

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Aug 29, 2010 2:23 PM in response to SpyglassSally

For mac users....Under the Advanced Solutions at this link: http://support.apple.com/kb/TS1275

I was able to create a new account on my mac, allow ITunes to install the latest update and then finally restore. Then I went back to my regular account which (thankfully) is where all my music and apps are and reload.

There is a reference to PC in the Advanced Solutions also

Good luck to everyone!!

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