Error "You are not eligible to install new apps from "store.epicgames.com " when installing game in App Store

Attempting to download epicgames store on my iphone. I get this error: Error "You are not eligible to install new apps from "store.epicgames.com " when installing game in App Store

I am in the US. Is there a work around to get it downloaded?

iPhone 13 Pro Max, iOS 17

Posted on Aug 24, 2024 10:42 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 25, 2024 1:00 PM

Dah•veed wrote:

The Epic Games alternative app store IS NOT available in the US. It is an EU ONLY app store and it is not available to use outside of the EU.


About alternative app distribution in the European Union - Apple Support


Basically, the EU passed a Digital Markets Act law that forces Apple (and presumably also Google and Microsoft) to allow alternate App Stores. Some vendors like Epic Games were very eager to operate their own stores so they could get away without paying Apple's (and Google's, and Microsoft's) cut of in-app purchases for providing the retail store front.


These alternate App Stores are not total free-for-alls – "jailbreaking" – but neither does Apple manage them – or support their customers – to the same degree that they manage their own App Store and support its customers. You wouldn't go to Walmart to buy something and then expect Target to support you if there were problems with your purchase. Same here. If you go to the Epic Games Store and have problems with a purchase, you take that up with Epic Games – not with Apple. Epic Games wanted to have the extra money from operating a retail store, but along with that comes the responsibility of actually running it.

6 replies
Question marked as Top-ranking reply

Aug 25, 2024 1:00 PM in response to Dah•veed

Dah•veed wrote:

The Epic Games alternative app store IS NOT available in the US. It is an EU ONLY app store and it is not available to use outside of the EU.


About alternative app distribution in the European Union - Apple Support


Basically, the EU passed a Digital Markets Act law that forces Apple (and presumably also Google and Microsoft) to allow alternate App Stores. Some vendors like Epic Games were very eager to operate their own stores so they could get away without paying Apple's (and Google's, and Microsoft's) cut of in-app purchases for providing the retail store front.


These alternate App Stores are not total free-for-alls – "jailbreaking" – but neither does Apple manage them – or support their customers – to the same degree that they manage their own App Store and support its customers. You wouldn't go to Walmart to buy something and then expect Target to support you if there were problems with your purchase. Same here. If you go to the Epic Games Store and have problems with a purchase, you take that up with Epic Games – not with Apple. Epic Games wanted to have the extra money from operating a retail store, but along with that comes the responsibility of actually running it.

Aug 24, 2024 11:30 PM in response to TheLittles

TheLittles wrote:

ren6972 Said:
"Error 'You are not eligible to install new apps from 'store.epicgames.com ' when installing game in App Store"
-------

Location Limitations:
Products from this are not available outside of the U.S. So, if you're Apple Account is not in the U.S., then this will not go away.


Did you mean to say "not available outside of the European Union"? That's where the Epic site says that the Epic Games Store for iPhone is available.


https://store.epicgames.com/en-US/mobile/ios

Aug 25, 2024 9:34 AM in response to TheLittles

Then you are misinformed and have given faulty advice.


The Epic Games alternative app store IS NOT available in the US. It is an EU ONLY app store and it is not available to use outside of the EU.


M1 Mac mini, macOS 14.6.1;  Watch, series 7 GPS/cellular, watchOS 10.6; iPhone 12 Pro, iOS 17.6.1; TV 4th Gen, tvOS 17.6; HomePods, audioOS 17.6 and Airport Express w/ Airplay 2

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Error "You are not eligible to install new apps from "store.epicgames.com " when installing game in App Store

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