i want to make an appointment at the genius bar

Hello~ Click on below…

Genius Bar Reservation and Apple Support Options - Apple

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Another suggestion if I might… you could post a question in the MacBook Pro forum as we have many extremely knowledgeable members here that could possibly be of help with your issue. Take care.

~Katana-San~

Let’s try to resolve your issue:

First, let’s see if this issue happens in Safe Mode:

1. Shut down your Mac.
2. Press and hold the power button on your Mac. As you continue to hold the power button, your Mac turns on and loads startup options. When you see Options, release the power button.
3. Select your startup disk. It's named Macintosh HD, unless you changed its name.
4. Press and hold the Shift key, then click the “Continue in Safe Mode” button below your startup disk.
5. Log in to your Mac. You might be asked to log in again.

If the screen anomaly does not occur, then it may possibly be a software issue.

If the issue doesn't continue in safe mode:

Leave safe mode by restarting your Mac normally, then try to reproduce the issue.

If the issue doesn't return, it might have been resolved by the other things that safe mode did at startup, such as checking your disk and clearing caches.

If the problem persists, then let’s try this:

• Software Update.
• Use Apple Diagnostics to test your Mac.

If none of those ideas work, then I recommend service.

Service Checklist:

• Mac service pricing.
• Check AppleCare Coverage.
• Get your Mac ready for service.

Click ▶︎ Start a Service Request. ⚛️

Need more help?

• Call 1-800-APLCARE.
• Contact Support.
• Mac Support.

Click ▶︎ Check Repair Status. 🔧

Good luck! 👋🏼😉

You can make a Genius Bar appointment at your nearest Apple retail store here ⇢

Genius Bar Reservation and Apple Support Options - Apple

-Zachyy ✌️