I cannot delete website from notifications centre, despite deleting them on Safari

Hello,


Everything is in the tittle, I did delete websites which I had authorised to send me notifications in Safari's settings. Yet, I still have a lot of entries in the notification centre in Mac OS setting that I cannot delete... I use Mac OS 13.6.9.


Thanks in advance,


Sacha

MacBook Pro 16″, macOS 13.6

Posted on Aug 26, 2024 4:11 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 26, 2024 2:10 PM

Thank you everyone for your time and answers, I found the solution to the problem.

I actually had to manually delete the files within the safari folder, in this location:


/Users/username/Library/Caches/com.apple.Safari/RemoteNotifications/filenames


They then disappeared from my notification center. I guess there must have been some kind of bug with the safari app and not with my system as some have suggested.


Wishing you all a great evening/morning

25 replies
Question marked as Top-ranking reply

Aug 26, 2024 2:10 PM in response to Owl-53

Thank you everyone for your time and answers, I found the solution to the problem.

I actually had to manually delete the files within the safari folder, in this location:


/Users/username/Library/Caches/com.apple.Safari/RemoteNotifications/filenames


They then disappeared from my notification center. I guess there must have been some kind of bug with the safari app and not with my system as some have suggested.


Wishing you all a great evening/morning

Sep 5, 2024 1:25 AM in response to MacsAreBest

In the menubar of the Finder go to > "Go to" and press "Go to folder" almost at the bottom. As an alternative, you can also press "Shift Command G" at once on your keyboard, it will do the same.


In the Pop-Up window enter " /Users/username/Library/Caches/com.apple.Safari/RemoteNotifications ". You have to replace username by your name or whatever is the username you are using for your computer. If the name of your useraccount / your computer is for e.g. Peter, than it's " /Users/peter/Library/Caches/com.apple.Safari/RemoteNotifications ".


Once entered, a folder will appear ("Remote notifications") in which there might be folders like "web.cnn.com" or "web.spam.com" or any other website, that appears also as an entry in >> System Settings >> Notification Centre. Now delete any of those folders, you don't want to have as an entry in Notifications Centre. Close >> System Settings and reopen >> System Settings >> Notification Centre again to look if the entries disappeared. Normally they will. Restart Safari. Let the "Remote notifications" folder open during the entire procedure to be sure that Safari doesn't recreate the different "web.websitename.com" folders again. I had to delete those "web.....com" folders two or three times until they disappeared forever.


I hope I could help.

Aug 26, 2024 9:09 AM in response to PlacidBeing

PlacidBeing wrote:

I have tried this before to no avail, the entry remains here. Unchecking "show in notifications center just grays the whole panel but the entry remains.

Deleting the entries from Safari is supposed to also remove them from System Settings. If this isn't working, then some critical system security database is corrupted. Unfortunately, there are many 3rd party system modification apps that hack around and attempt to "clean up" this database.


You can try that yourself in the Terminal with the following command:


sudo tccutil reset All


Just to clarify, I don't recommend running this command. If you do need to run it, then your system is seriously corrupted. Whatever corrupted it is likely still there and will corrupt it again in the future.


But what do I know? Maybe you'll run it and it will magically fix everything.


If not, your only option will be to erase the hard drive and reinstall the operating system. This is actually my recommended course of action. You can restore your user files and user accounts, but that's all. Do not attempt to restore any apps, software, system settings, or "other files". If you restore any of that, it will put everything back the way it was. In the future, be more careful about installing 3rd party apps.

Aug 26, 2024 8:14 AM in response to PlacidBeing

Download the Application Etrecheck  ( External Link ) directly from the Developer.


The Application is Not a " Silver Bullet "  and is  only a tool to examine the Hardware / Software used on this computer 


This is a Diagnostic Tool that makes no changes to the computer Hardware / Software used on this computer 


The application is free or paid from added features. 


The Report will Not Reveal Any Personal Information. 


Post back the Full Report - copy and paste - >>>> using the Additional Text Icon ( 3rd Icon to last ) <<<<

Aug 26, 2024 4:53 AM in response to PlacidBeing

PlacidBeing wrote:

Hello,

Everything is in the tittle, I did delete websites which I had authorised to send me notifications in Safari's settings. Yet, I still have a lot of entries in the notification centre in Mac OS setting that I cannot delete... I use Mac OS 13.6.9.

The notifications in system settings are app notifications. If you want to remove one of them, you have to right click or control click on one of them and choose "Reset notifications...". This will remove that entry from the list. But it can still ask again the next time it runs.

Aug 26, 2024 7:56 AM in response to PlacidBeing

PlacidBeing wrote:

Thanks for the answer, I have tried this before to no avail, the entry remains here. Unchecking "show in notifications center just grays the whole panel but the entry remains.

Those are web site notifications. You have to remove them using Safari > Settings > Websites > Notifications.


Once you remove them from Safari, they will also be removed from System Settings.

Aug 28, 2024 11:55 AM in response to PlacidBeing

I'm literally dealing with the same issue as stated in the initial topic post.


System Settings > Notifications --- I have three websites that cannot be deleted (only turned off or reset).

Safari Settings > Websites > Notifications --- there are no websites listed here.


Users/Username/Library/Caches/com.apple.safari/RemoteNotifications/filenames -- empty. No websites listed.


For reference, the websites listed in System Settings > Notifications are:


ebay website

paramountplus website

estebantorreshighschool (website link that no longer works)


Even allowing notifications in Safari and returning to these websites does not initiate them requesting to send me notifications. I had hoped going back to these places would somehow add them to the Safari list again but I it's not happening.


[Edited by Moderator]


Aug 26, 2024 7:50 AM in response to Owl-53

I think there has been a misunderstanding, I do not want to remove NTS from my notifications I want to remove the dozens of entries that are present in my Notification center, within the Mac OS settings and not the Safari settings (where NTS is). Once again here is what I have in my notification center, I just want to remove the websites entries like forbes.fr groove.de etc...


Aug 26, 2024 7:57 AM in response to PlacidBeing

The original question from OP was " I cannot delete website from notifications centre, despite deleting them on Safari "


That " specific question " has been answered by at least 2 - 3 different contributors


So the new question related to System Setting >> Notification become another unrelate question to the original question


So and respectfully, which question is it the User ( you ) actually want answered ?


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I cannot delete website from notifications centre, despite deleting them on Safari

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