My apple wallet not working

It’s not letting meh add my cards to it

iPhone 12 Pro Max, iOS 17

Posted on Aug 26, 2024 8:34 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 27, 2024 5:06 AM

There are several possible reasons you might be experiencing issues. So let’s start with a few basic steps. I’ve added links to support articles that may offer solutions to issues you might encounter. 


Are you in a country or region that supports Apple Pay?


Countries and regions that support Apple Pay - Apple Support



Does your financial institution support Apple Pay?


Apple Pay participating banks in Asia/Pacific, Africa, Europe Latin America, Middle East and United States - Apple Support



Confirm your region is set correctly.


Change the language and region on iPhone - Apple Support


Change your Apple ID country or region


2 replies
Question marked as Top-ranking reply

Aug 27, 2024 5:06 AM in response to Ebsjdott21

There are several possible reasons you might be experiencing issues. So let’s start with a few basic steps. I’ve added links to support articles that may offer solutions to issues you might encounter. 


Are you in a country or region that supports Apple Pay?


Countries and regions that support Apple Pay - Apple Support



Does your financial institution support Apple Pay?


Apple Pay participating banks in Asia/Pacific, Africa, Europe Latin America, Middle East and United States - Apple Support



Confirm your region is set correctly.


Change the language and region on iPhone - Apple Support


Change your Apple ID country or region


Aug 27, 2024 6:33 AM in response to Ebsjdott21

You might want to start by checking your region:


Open Settings ➢ General ➢ Language & Region ➢ Region.


Now, here’s the fully detailed procedure to adding a card:⇣


Try the following:

  • Be sure to activate your card before attempting to add it to Apple Wallet.
  • Be sure card has not expired.
  • Be sure to verify all information on the card matches exactly.


Apple Pay Support


If none of those work, then try linking the payment method:


Open Settings ➢ your name at the top of the list ➢ Payment & ShippingAdd Payment Method.


Once the payment method has been added, you should have the option to link it to Apple Pay.



Need more help?


Good luck! 👋🏼😉

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My apple wallet not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.