How can I know if a message is a scam or from Apple?

I got a text from Apple wallet. Googled apple hwlp and called. I got someone in Delhi India and he had me download soho and said there was a security breach. I need help. Is it really Apple or have I been scammed

I don’t have apple wallet; so I googled a phone number to apple help. I got someone that had me download zoho and I went through all of my accounts with him. I’m so sick. Is zoho connected to apple?


[Edited by Moderator]

iPhone XR

Posted on Aug 27, 2024 12:03 PM

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Question marked as Top-ranking reply

Posted on Aug 27, 2024 12:30 PM

To repeat stedma1's statement. You did not call Apple.


Anyone can pay for top listing results on Google. And Google doesn't check or care if the people paying are crooks. The link you were shown as an Apple help number was fake.


Apple does not ever send such messages. And, since you don't have Apple Wallet, why did you call anyone?


No, Apple is not connected to Zoho.


All of what accounts? If these were banking or other accounts you would never want anyone else to have access to, you need to contact all of them, NOW.

7 replies
Question marked as Top-ranking reply

Aug 27, 2024 12:30 PM in response to Rdhendrix

To repeat stedma1's statement. You did not call Apple.


Anyone can pay for top listing results on Google. And Google doesn't check or care if the people paying are crooks. The link you were shown as an Apple help number was fake.


Apple does not ever send such messages. And, since you don't have Apple Wallet, why did you call anyone?


No, Apple is not connected to Zoho.


All of what accounts? If these were banking or other accounts you would never want anyone else to have access to, you need to contact all of them, NOW.

Aug 27, 2024 12:23 PM in response to Rdhendrix

Hello~ Click on below for Apple Support numbers …


Contact Apple for support and service - Apple Support


Also you may click on the small Support icon in lower left for assistance. Soho does in fact seem to be a scam. Click on below and review…


If you think your Apple ID has been compromised - Apple Support


Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support


~Katana-San~

Aug 27, 2024 12:12 PM in response to Rdhendrix

чтобы связаться с поддержкой, нужно назначить звонок на определенную дату и время

ничего не скачивайте, если не уверены, что это надежно, ведь от этого зависит безопасность ваших данных

убедитесь в том, что номер телефона, которому вы звонили, официальный и является номером Apple

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How can I know if a message is a scam or from Apple?

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