how to change appearance of document icons

I recently had to erase my computer and reinstall Sonoma due to too many problems (imessage sync issues, wallpaper issues, slowness, and eventually couldn't login after last update). My issues are now resolved but all of my documents appear exactly the same. Word docs are black & white, pdfs are black & white, excel docs are black & white, etc... Can't remember how to fix that problem and cannot seem to find an answer.


How can I get the labels back and have the documents appear different on my mac?


Thank you

iMac 21.5″, macOS 14.6

Posted on Aug 27, 2024 6:08 PM

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Question marked as Top-ranking reply

Posted on Aug 28, 2024 6:36 PM

Problem solved. I went to desktop and clicked on view and then show view options. You must then deselect show icon preview.

10 replies

Aug 28, 2024 1:08 PM in response to Pammo3

Let’s see if this issue happens in Safe Mode:


  1. Shut down your Mac.
  2. Press and hold the power button on your Mac. As you continue to hold the power button, your Mac turns on and loads startup options. When you see Options, release the power button.
  3. Select your startup disk. It's named Macintosh HD, unless you changed its name.
  4. Press and hold the Shift key, then click the “Continue in Safe Mode” button below your startup disk.
  5. Log in to your Mac. You might be asked to log in again.


If the issue doesn't continue in safe mode:

Leave safe mode by restarting your Mac normally, then try to reproduce the issue.


If the issue doesn't return, it might have been resolved by the other things that safe mode did at startup, such as checking your disk and clearing caches.


Let me know how it goes! 🙏


Good luck! 👋🏼😉

Aug 28, 2024 11:03 AM in response to jeffreythefrog

Hi Jeffrey,


Thank you for your reply. I did see that on the Apple Support site but I am probably not using the correct terminology to describe the problem. I am attaching a .docx, .pdf, .xls, .rtf and you can see that all of the documents look exactly the same. I want them to able to distinguish them by looking at them.


Oddly, when I create a new word doc, it will briefly appear correctly when I save it but immediately transforms back to a black and white copy.

Thank you,


Pat

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how to change appearance of document icons

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