Apple TV+ streaming service is frozen…

When I recently tried to launch AppleTV+ from my Xfinity stb, I was presented with an authorization screen with two options: 1) Cancel or 2) sign-in. I chose “cancel” and now I’m frozen out.


Now after 2 days, I can get to the frozen Apple TV+ logo and nothing happens. Zilch.


How can I get the application to let me authenticate?


thanks!

Posted on Aug 27, 2024 7:52 PM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple TV+ streaming service is frozen…

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.