I'm unable to update apps with my disabled account

I can't update my one of my apps it says my account has been disabled in AppStore and iTunes


[Re-Titled by Moderator]

Posted on Aug 27, 2024 8:29 PM

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Question marked as Top-ranking reply

Posted on Aug 27, 2024 8:32 PM

Hello,


If a message says 'Your Media & Purchases account has been disabled' - Apple Support or "You cannot login because your account has been locked", you might be able to request reactivation by tapping Continue right from the alert. If that does not work, Apple provides a link with three options for this specific issue. Tap or click here and choose the self help method, or a contact option ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .


or for additional telephone contacts refer to: Contact Apple for support and service - Apple Support


3 replies
Question marked as Top-ranking reply

Aug 27, 2024 8:32 PM in response to feleki209

Hello,


If a message says 'Your Media & Purchases account has been disabled' - Apple Support or "You cannot login because your account has been locked", you might be able to request reactivation by tapping Continue right from the alert. If that does not work, Apple provides a link with three options for this specific issue. Tap or click here and choose the self help method, or a contact option ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .


or for additional telephone contacts refer to: Contact Apple for support and service - Apple Support


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I'm unable to update apps with my disabled account

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