My iPhone is locked and listed as a missing iPhone

Hello, I have a problem with my iPhone, a scammer contacted me on telegram and I logged out of my id into someone else's and after that my phone locked. I have the receipt and the box of the phone

iPhone 15 Plus

Posted on Aug 28, 2024 9:52 AM

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Question marked as Top-ranking reply

Posted on Aug 28, 2024 9:57 AM

Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Check the requirements and steps at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not detail what currently constitutes proof other than it “must include the product serial number, IMEI or MEID.” Apple may typically require the original receipt* issued by Apple or an Apple Authorized Reseller. If Apple resets the device this will give you access to the device but won't restore access to the account used to lock it. There is nothing that can be done to expedite an Activation Lock request.


*Apple recommends you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support



1 reply
Question marked as Top-ranking reply

Aug 28, 2024 9:57 AM in response to VarvaraMaslyukova

Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Check the requirements and steps at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not detail what currently constitutes proof other than it “must include the product serial number, IMEI or MEID.” Apple may typically require the original receipt* issued by Apple or an Apple Authorized Reseller. If Apple resets the device this will give you access to the device but won't restore access to the account used to lock it. There is nothing that can be done to expedite an Activation Lock request.


*Apple recommends you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support



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My iPhone is locked and listed as a missing iPhone

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