GSE IPTV app

3 weeks now and my GSE IPTV hasn’t worked. Bad enough it isn’t working but I’ve submitted 13 tickets for the issues and no response or resolution. The email scrolling on the bottom of the application kicks back. The error message is “No data found, please check if your playlist link is correct”. I’ve been using the same link since staring the service. Does anyone know a good email for their tech support? A phone number? Fix for the error? I used the app on my iPhone, iPad and smart tv. The app isn’t working on any of these devices. Help, Thank you!