I was just using my phone normally, when it suddenly blacked screen and after a few days of not using, i tried switching it on, and it shows green lines then goes back to full black screen
iPhone 13 Pro, iOS 17
Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.
Force restart iPhone - Apple Support
There are only 2 possible results when you perform a Forced Restart:
1) The phone returns to normal operation
Or......if the green lines are still appearing......
2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.
You can find a list of authorized service shops in your area using the link just below:
Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.
Force restart iPhone - Apple Support
There are only 2 possible results when you perform a Forced Restart:
1) The phone returns to normal operation
Or......if the green lines are still appearing......
2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.
You can find a list of authorized service shops in your area using the link just below:
As has been previously mentioned, I would recommend taking it to your local Apple Retail Store for service through ⇢ this portal.
Good luck! 👋🏼😉
i've tried that 20 times already still does not work. :<
Did you read the information in 2) above?
Iphone 13 Pro suddenly green lines and screen turned black screen.
