I'm unable to download an App on iTunes Store despite adding a payment method
It keeps telling me that I need to use a card and I put my card and it still doesn’t work
[Re-Titled by Moderator]
iPhone 6s Plus, iOS 15
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You can continue to find trusted guidance and support on the official Apple Support site.
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
It keeps telling me that I need to use a card and I put my card and it still doesn’t work
[Re-Titled by Moderator]
iPhone 6s Plus, iOS 15
Hello~ Do you have another payment method that you can try adding? Click on below…
If your payment method is declined in the App Store or iTunes Store - Apple Support
Nite there is a highlighted tab in the article above that you may click onto contact Apple if necessary. Also you may go to the lower left and click on the small Support icon. Take care and post back if you have any more questions.
~Katana-San~
To use the App Store including download any apps, you must have a payment method on file. If you added a card and its not working, try removing then adding again, or add a different card.
Learn how to ⇢ Add a payment method to your Apple ID - Apple Support
-Zachyy ✌️
Refer to the thread and If you can’t download or update apps on your iPhone or iPad - Apple Support, if none of these answer your questions then start a new question in the Community.
We are not Apple and cannot help you get access to the App Store.
What I can do is refer you to Apple Support ⇢ Contact Apple for support and service - Apple Support
I’ve tried that it still doesn’t work. This has happened to me a couple a years ago and y’all just voided some or let me have access again. Can yall do that now.
not be apple store app not be isttaling
I'm unable to download an App on iTunes Store despite adding a payment method