Unauthorized charges on my Apple Cash

I have charges on my Apple Cash that are not mine and I need to speak to someone and report them.


[Re-Titled by Moderator]

iPhone 15 Pro Max, iOS 17

Posted on Aug 29, 2024 9:29 PM

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Question marked as Top-ranking reply

Posted on Aug 30, 2024 4:34 AM

Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE


https://applecash.greendot.com/termsconditions/

2 replies

Aug 29, 2024 9:55 PM in response to pancho231

Start here: If you think your Apple ID has been compromised - Apple Support


If you do not have two-factor authentication enabled, enable that.


Change your device passcode, too.


If you are sharing an Apple ID, stop that, and untangle the sharing into separate Apple IDs one per person.


General info: Apple Cash - Official Apple Support


Send and receive money with Apple Cash - Apple Support


Form that latter link:


Cancel or dispute a payment 

  1. Open the Messages app, then open the conversation and tap the payment.
  2. Your Apple Cash card will open in the Wallet app. Under Latest Transactions, tap the payment, then tap it again.
  3. Tap Cancel Payment.

If you don't see Cancel Payment, the person has already accepted the payment. Try asking the recipient to send the money back to you instead.

Depending on your bank or card issuer, it might take 1-5 business days for the money to be refunded. 

Apple Cash person-to-person payments are like any other private transaction between two people, so only send and receive money with people you know. If you have questions or concerns about a transaction, please contact us.


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Unauthorized charges on my Apple Cash

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