​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


Why is my App Store asking for billing information even it's a free app?

my app store always asking for billing problem even its free app


[Re-Titled by Moderator]

Posted on Aug 30, 2024 8:17 AM

Question marked as Top-ranking reply

Posted on Aug 30, 2024 8:22 AM

Hello~ If you’re being asked to add a payment method …then you must. Yes, even to download a free app. Many apps have in-app purchases and subscriptions …you will not be billed for anything free but verification is needed. Click on below…


Add a payment method to your Apple ID - Apple Support


Also…


If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support


~Katana-San~


1 reply
Question marked as Top-ranking reply

Aug 30, 2024 8:22 AM in response to rihanna134

Hello~ If you’re being asked to add a payment method …then you must. Yes, even to download a free app. Many apps have in-app purchases and subscriptions …you will not be billed for anything free but verification is needed. Click on below…


Add a payment method to your Apple ID - Apple Support


Also…


If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support


~Katana-San~


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why is my App Store asking for billing information even it's a free app?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.