Not able to access notes in my MacBook Air

I have notes that I have locked in my iPhone XR having iOS 17, unfortunately I have lost my phone and now when I am trying access my locked notes using my MacBook Air having macOS 12.7.6


It is giving below error:


"This note uses unsupported features.

To view or edit it, upgrade to the latest version of macOS"


I am able to unlock few lock notes but for others it is showing "Unsupported Content"


Kindly suggest how I can get it resolve as it is important for me to access those locked notes and currently I do not have iPhone to unlock it.

MacBook Air 13″, macOS 12.7

Posted on Aug 31, 2024 11:20 PM

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Question marked as Top-ranking reply

Posted on Sep 1, 2024 8:16 AM

The current version of MacOS is 14.6.1, you are two major versions back. Upgrade MacOS on your Mac, and you will be able to access the locked notes.


Update macOS on Mac - Apple Support


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Not able to access notes in my MacBook Air

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