bad experience with refurbished watch series 8

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Level 1

5 points

bad experience with refurbished watch series 8

Just had a hair pulling out experience with a refurbished series 8 apple watch. spent hours on the phone with apple support. The watch would not pair without doing a software update but the update would not complete. It would tell me that it had like 30 seconds to go and then - it tells me it needs the exact same update. I eventually decided to return the watch after the tech people did not seems to be able to help me. I am wondering if it's just a one-off and I should try again or if others have similar issues.

Posted on Sep 1, 2024 3:03 AM

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Answer 1

Sep 1, 2024 6:10 AM in response to DrWho72

I have experienced a very similar issue with an old iPhone 6 back a few years, and when I went to the Apple Store, I was told that the problem was most likely due to a drop, causing something inside to not work properly. I assume that in your case something may have went wrong with the putting back together of the Watch. I would try a different store maybe, if you'd want to even take the risk again.

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Answer 2

DrWho72 Author

Level 1

5 points

Sep 1, 2024 8:00 AM in response to Jeff Donald

yeah, I've had other refurbished things with no problem....I just wondered about this particular model. I've read others had problems downloading the software onto it.

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Answer 3

Jeff Donald

Level 8

44,604 points

Sep 1, 2024 6:29 AM in response to DrWho72

I personally purchased several refurbished products over the years, and never had an issue. I think it really just depends on how patient a person you are and your expectations for the product. I believe your recent experience was not the norm for Apple refurbished products.

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