I wear my watch at night to track my sleep. The sleep tracker has stopped working. I just get a solid blue line. It’s been a week now. I’ve done both a hard and soft reboot. What’s my next step?
[Re-Titled by Moderator]
iPhone 13 Pro Max
The second screen shot I shared, is of my Apple Watch screen. Apple Watch most definitely shares the information on its own screen. If your go to your apps on your Watch and tap the Sleep app it’s the first screen in the app you’ll see.
I suspect you’re Watch is recording the data, but needs to sync with your iPhone, so it can display the data.
I need to know what your Watch shows, not your iPhone.
What does the Sleep app on your Apple Watch show?
The Sleep app on your Watch is called Sleep. This is a screen shot of what my Sleep looks like on my Watch.
Does the Sleep app show the sleep data you want? Tap the app to see the data.
What is Heart Health app? Is it a third party app? What Watch series to do you and what WatchOS version is it on?
It’s called Apple Health. I have a series 8, and I just updated, so it’s the most recent. Steps, walking, etc all work just fine.
Thank you for the additional information. Is this the blue line you’re referring to?
No…it’s the upper portion where it should show the colorful graph of time awake, REM, Core, and Deep. It’s not showing anything but a solid light blue bar. No sleep readings.
Does your Watch show the same, a straight blue line?
No…it’s the upper portion where it should show the colorful graph of time awake, REM, Core, and Deep. It’s not showing anything but a solid light blue bar. No sleep readings.
We’re talking about what you’re seeing on your Apple Watch and not your iPhone? Is that correct? My Watch shows this on my Watch,
No, on the phone. Data cannot be seen on the watch. The watch transfers the information to the health app on the iPhone after sleep is completed.
I use my phone to view it. But yes. That is what I want to see. However it doesn’t show me anything for the last week
I’ll have to check later. The said watch is upstairs. I’m old, so I usually go up and down once a day. I’ll get back to you
We’ll be here to help. I understand going up and down stairs. I’m retired too. We’ll get to the bottom of what’s causing the issue.
When looking at the apps on my actual watch, the sleep app (health) does not show. When looking at the watch apps on my iPhone, it is shown. Therefore I am unable to see the data on my watch.
What should I do if my sleep tracker stops working on my Apple Watch?
