You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to Download Purchased movies from iTunes to my Mac due to "Unknown Error" -3201

I recently acquired a different Mac Air (2017, running Monterey) and I am having difficulty downloading purchased movies from the cloud. I keep getting an "Unknown Error" (-3201). I can download these items to my iPhone and my iPad with no issue... but NOT to my Mac. I was able to download some of them... but NOT all of them by disconnecting all peripherals and booting in Safe Mode... my Library lives on an external 12T drive. Is there a way to correct this issue? I turned off Firewall... logged out and into iTunes multiple times... nothing seems to work.



MacBook Air 13″, macOS 12.7

Posted on Sep 1, 2024 11:31 AM

Reply

There are no replies.

Unable to Download Purchased movies from iTunes to my Mac due to "Unknown Error" -3201

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.