my phone was lost, black listed by carrier, found, un black listed, and now i have apple id on phone thats not mine and no way to get information to remove apple id from phone!!! help!
[Re-Titled by Moderator]
iPhone 13 Pro Max
Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Check the requirements and steps at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not detail what currently constitutes proof other than it “must include the product serial number, IMEI or MEID.” Apple may typically require the original receipt* issued by Apple or an Apple Authorized Reseller. There is nothing that can be done to expedite an Activation Lock request.
*Apple recommends you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support
Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Check the requirements and steps at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not detail what currently constitutes proof other than it “must include the product serial number, IMEI or MEID.” Apple may typically require the original receipt* issued by Apple or an Apple Authorized Reseller. There is nothing that can be done to expedite an Activation Lock request.
*Apple recommends you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support
Your iPhone will remain useless forever - unless you have its original purchase receipt.
Whoever picked up your iPhone placed their Apple ID on it. In order for that to have occurred, there was some period of time you did not maintain Activation Lock on your iPhone. Therefore, this new person was able to make the iPhone their own and you cannot retrieve it without her/his permission.
If you can show proof of original purchase, see this.
How to remove Activation Lock - Apple Support
How can I remove someone else's Apple ID from my iPhone?
