Black Screen with Spinning wheel

Hi my phone has gone to the Black screen with the spinning wheel like it does before the battery dies and the phone resumes in few seconds on lock screen. This happens occasionally and i am concerned about it because i am unsure whether it is a temperature problem, software issue or my phone has been hacked.

iPhone 13, iOS 18

Posted on Sep 2, 2024 3:22 PM

Reply
2 replies

Sep 2, 2024 3:37 PM in response to Synthrydr

It's highly unlikely that your iPhone has been hacked. First, I'd suggest restoring your iPhone. If you keep backups, see:


Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


If you don't have a backup, see:


How to factory reset your iPhone, iPad, or iPod touch - Apple Support


If that doesn't help, then as Gracie suggested you'll need to contact Apple Support or take your iPhone to an Apple Store or authorized service center for diagnosis.


Regards.


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Black Screen with Spinning wheel

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