Why do I have to enter billing information every time I try to download a free app

every time I try to download an app that is free it always takes me to billing information, which I do not understand since it is free and I’m just confused because this has never happened to me before. I don’t know if there is something in settings I can select to maybe turnthis off, cause I did just get a new phone if anybody could help me with this, I will be forever grateful for you because it’s really annoying.

iPhone 14, iOS 17

Posted on Sep 2, 2024 5:03 PM

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Question marked as Top-ranking reply

Posted on Sep 2, 2024 5:05 PM

Apple requires that you have a payment method on file for using the App Store and downloading apps, whether they are free or not.


Learn how to ⇢ Add a payment method to your Apple ID - Apple Support


-Zachyy ✌️




5 replies

Sep 2, 2024 5:43 PM in response to sh3ll3y924

This is Apple’s policy, you must have a payment method on file to download apps from the App Store. Even if the apps are free or not, most likely for verification reasons.


Are your payment methods accepted in your country or region? This could be why you can’t download apps. ⇢

Payment methods that you can use with your Apple ID - Apple Support


Keep me posted, thanks.





Sep 2, 2024 5:40 PM in response to Zachyy

I have multiple payment methods on file, but unfortunately they don’t have any money on them, but this app is free so that’s why I’m kind of confused as to why it’s asking me to enter payment information. I have like five payment methods on file. Also, keep in mind I’ve never had this issue before so that’s also why I’m a little frustrated. I do appreciate your help though!

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Why do I have to enter billing information every time I try to download a free app

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