How can I recover my disabled App Store account?

If a message says 'Your Media & Purchases account has been disabled' - Apple Support or "You cannot login because your account has been locked”, this is not something anybody on this forum can resolve for you. You might be able to request reactivation by tapping Continue right from the alert. If that does not work, Apple provides a link with three options for this specific issue. Tap or click here and choose the self help method, or a contact option ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .

or for additional telephone contacts refer to: Contact Apple for support and service - Apple Support

You can't do that yourself. Click here and contact Apple Support.

(255098)

Did you get it fixed because I am going through the same problem

Njoro99 wrote:

Did you get it fixed because I am going through the same problem

With the same solution that was already posted several days before you asked your question.

How can I enable my Media & Purchases Account in the App Store?