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Can't connect iPhone to iTunes on PC

When I connect my iPhone 13 to my Windows 11 PC, I see the iPhone in the left pane. I also get a window asking if I want to upgrade to the latest iOS, 17.6.1. That is what the iPhone is running already. My choices are Cancel, Download & install, or Download only. No matter which option I choose, the window closes and the iPhone info disappears from the left pane.


I've restarted bothe devices and Windows is up to date. Looking for ideas to resolve this.

iPhone 13, iOS 17

Posted on Sep 3, 2024 11:38 AM

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Can't connect iPhone to iTunes on PC

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