Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Pencil Gen 1 Not connecting to 10th gen Ipad

Hey y’all I’ve had my iPad 10th Gen for a while now and I just recently forgot my pencil in the settings and now I can’t reconnect. I have a working c cable as well as an adapter, I’ve restarted, turned Bluetooth on and off, updated the iPad, connected and reconnect cables, verified that there aren’t able breaks or anything so I’m stumped. Any help with this would be greatly appreciated, just want to get back to work as soon as possible. Thank you.

Posted on Sep 3, 2024 12:19 PM

Reply
2 replies

Sep 3, 2024 2:20 PM in response to QNTMCat

Assuming that you are using a first generation Pencil and the correct charging Adapter and USB-C cable with your iPad10, if you continue to experience difficulties, here is one of the better troubleshooting guides:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/


Be aware that if your Pencil has been set-aside for an extended period, unused and uncharged, the Pencil battery may have been damaged through deep discharge. In common with all Li-ion batteries, they must always have some level of charge.


The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”. 


It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.


If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.

Genius Bar Reservation and Apple Support Options - Apple


Gentle warming of the Pencil (such as placing on a hot water radiator), prior to attempting charging of the Pencil, can sometimes resurrect a dead Pencil battery.

Apple Pencil Gen 1 Not connecting to 10th gen Ipad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.