"Hey Siri" won't work with Airpods 3

I've searched numerous articles online and double checked all the settings to no avail. The Apple website itself says the Airpods 3 work with the voice "Hey Siri" command, but this seems to be wrong. The only way I have been able to engage Siri is by pressing and holding the Airpod stem. I've tried updating the phone, restarting the phone, and turning "Hey Siri" off then on, recalibrating Siri... Can someone help me figure out how to get "Hey Siri" to work when I have my new Airpods 3 in?

iPhone 15, iOS 17

Posted on Sep 4, 2024 9:15 AM

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Question marked as Top-ranking reply

Posted on Sep 4, 2024 9:25 AM

Hi,


Since you tried all these methods, can you confirm that you tested out your AirPods microphone ? Try recording a voice memo with them, and hear how it sounds. If the microphone doesn't work, I would recommend you to contact Apple Support to schedule a repair at a near Apple Store or Apple Authorized Service Provider.


Also, please check that you are on the latest firmware version for the AirPods 3rd generation. (6A326) To check, simply open Settings > Bluetooth > [YOUR AIRPODS] > Firmware version.


Take care :)

4 replies
Question marked as Top-ranking reply

Sep 4, 2024 9:25 AM in response to etrnlflame

Hi,


Since you tried all these methods, can you confirm that you tested out your AirPods microphone ? Try recording a voice memo with them, and hear how it sounds. If the microphone doesn't work, I would recommend you to contact Apple Support to schedule a repair at a near Apple Store or Apple Authorized Service Provider.


Also, please check that you are on the latest firmware version for the AirPods 3rd generation. (6A326) To check, simply open Settings > Bluetooth > [YOUR AIRPODS] > Firmware version.


Take care :)

Sep 4, 2024 2:45 PM in response to Another_Question

Upon experimenting some more, I've discovered that "Hey Siri" works until I put the phone on silent mode. Then "Hey Siri" breaks and won't work even if I put it back off silent mode. Again, these issues only occur with the Airpods. Otherwise "hey Siri" works just fine on my phone.


I did try changing to US English and the problem persisted. Good thinking outside the box though!

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"Hey Siri" won't work with Airpods 3

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